Carbotic: AI-Driven Customer Retention & Revenue Growth for Dealerships

Overview

Carbotic is an advanced AI-powered retention and revenue optimization tool designed specifically for automotive dealerships. Seamlessly integrating with CDK, Reynolds & Reynolds, and Tekion, Carbotic automates critical customer interactions, mines valuable service data, and enhances diagnostic capabilities—helping dealerships improve customer retention, increase revenue, and streamline service operations.

3 Core Functions

1. Intelligent Communication & Engagement

Carbotic automates essential customer interactions, ensuring that customers stay engaged and informed.

  • Automated Appointment Confirmations – Reduces no-shows with timely reminders via text, email, or phone.

  • CSI Follow-ups – Collects customer feedback after service visits to improve satisfaction and retention.

  • Personalized Outreach – Engages customers with tailored messaging based on their service and purchase history.

2. Data Mining & Retention Automation

Carbotic continuously analyzes Operation Codes (OP Codes) from your DMS, sending targeted messages based on each customer’s service history.

  • Service Reminders – Automates reminders for routine maintenance like oil changes, tire rotations, and brake checks.

  • Major Repair Follow-ups – Engages customers post-repair (e.g., transmission replacements) to maintain trust and loyalty.

  • Defection Prevention – Keeps customers from switching to independent repair shops or quick-lube centers by maintaining proactive communication.

3. AI-Driven RO Analysis for Smarter Diagnostics

Carbotic leverages AI to analyze your dealership's Repair Order (RO) history, reading each Concern, Cause, and Correction (3Cs) to create data-driven insights.

  • Enhanced Service Advisor Support – AI-generated recommendations help advisors diagnose issues more accurately.

  • Data-Backed Resolutions – Uses historical data to suggest the most effective solutions for recurring vehicle concerns.

  • Improved Repair Efficiency – Reduces misdiagnosis, leading to faster service times and increased customer confidence.

Why Carbotic?

  • Seamless DMS Integration – Works with CDK, Reynolds & Reynolds, and Tekion.

  • AI-Powered Insights – Helps service advisors diagnose customer concerns faster and more accurately.

  • Automated Customer Retention – Prevents customer defection and increases dealership revenue.

Carbotic is your dealership’s competitive edge—helping you engage smarter, mine better, and retain longer.

Automotive dealers don’t even know what they are missing…

The sky is the limit. With thousands of columns of data inside your DMS’, your capabilities are endless with what autonomous processes we can create.

  • It all begins with an idea. You tell us what you think you are missing out on in your business and we will make it happen.

  • We will take your need an run with it. Make your busies needs a reality.

  • As the AI learns from your individual OEM and customer base the more powerful the software becomes. The more retention it can create.

Pricing

Basic

  • Ai integrated DMS features including OP code reading and reminders.

  • $1,995 - Monthly

Plus

  • Ai integrated DMS features including OP code reading and reminders.

    Plus adds parts reminders

  • $4,995 - Monthly

Power

  • Ai integrated DMS features including OP code reading and reminders.

    Plus adds parts reminders

    Power adds sales integrations for constant contact with you customer base.

    Also includes our latest update, text-to-store integration. Never miss a customer!

  • $9,995 - Monthly

FAQs

  • We are starting with CDK, then on to the others, including Reynolds an Reynolds, Tekion and DealerTrack.

  • We are currently working to get the connections and contracts signed as we speak. Please be assured that our software is geared to eliminate redundant software, not add more logins to your desktops.

  • We are currently in development with an Exotic, Foreign and Domestic partners to get off the ground. If you would like to join us early on please reach out to us at info@replymoto.com!